Contact Us
DO NOT SUBMIT A SECOND TICKET IF YOU HAVE ALREADY REACHED OUT TO/SUBMITTED A TICKET TO CUSTOMER SERVICE PREVIOUSLY
Questions? Comments? Need to get in touch? We’d love to hear from you. Fill out the form below, and be sure to include the Order Number if inquiring about an order you’ve placed. If an incorrect item has been received, please attach pictures of the box, packing slip, and items shipped to the contact form.
If you’re interested in selling 3Chi individually, at your business, or in some other capacity, click to apply for our affiliate or wholesale programs.
Please contact press@3chi.com for media inquiries and advertising requests.
Customer Service (Orders Only)
Phone: Please use the contact form for quickest service at this time.
Hours: Mon-Fri 9am-5pm EST
Do not call if you have an issue with a missing product from your shipment or problem with a product that arrived damaged from shipping. Use the form above and include a picture of your entire order, the box, and packing slip. This will expedite us fixing the issue. Thanks!
Address (For Returns)
Attn: Returns
275 Medical Drive #857
Carmel, IN 46082
DO NOT USE THE PHONE FOR SOLICITATION. WE WILL BLACKLIST ANY COMPANY CALLING THE CUSTOMER SERVICE NUMBER FOR SALES PURPOSES.
