NOTE

Fulfillment processing times are currently 1-2 BUSINESS days. May vary during high demand periods.

Available Shipping Methods

USPS First Class Mail – Transit times can vary between orders. Please allow up to 14 business days.

UPS Shipping – Orders are currently arriving between 5 to 7 business days once in the hands of UPS but can run longer.

Delivery Days

These services are delivered Monday-Friday. Weekend deliveries and pickups are not available at this time.

Shipping Delays

Thank you for your patience as we work to fulfill your order as quickly as possible. Shipping times are not guaranteed. Please note that shipping and processing times are separate. Shipping times are dependent on the carrier selected. 

Some orders may be subject to additional verification which can cause slightly longer processing times. In the event your order requires additional verification, our staff will reach out to you via the phone number or email provided on the order. Please be patient as these procedures are put in place to provide an extra measure of security to both you and our business. Questions and additional information about your verification can be addressed to [email protected].

Shipping Insurance (via Route)

3CHI has partnered with Route for package protection. Route protects you in case your order gets lost, damaged, or stolen in transit. 3CHI recommends adding Route package protection at checkout to all orders. If Route package protection is not purchased, 3CHI is not liable for lost, damaged, or stolen items.

If you purchased Route package protection and your package was lost, damaged, or stolen, you can file a claim here. Please include the email associated with your order and your order confirmation number to submit your claim. Checkout Route’s customer FAQ’s and terms and conditions for more information.

Cold Shipping (Seasonal)

3CHI offers seasonal cold shipping when using “Standard Overnight Shipping”. Our edibles are NOT heat resistant. That being said cold shipping does not guarantee items will be delivered cold. This is an additional measure to help while in transit. Other criteria for overnight shipping: your order MUST be ordered before 1pm EST Monday-Thursday.

If your order is placed after 1pm EST the order will ship the next business day. If for any reason your package is held up because of other verification needed on your order from us, the order will ship once the information is verified and overnight shipping costs WILL NOT be subject to refund.

Individual Orders

Orders typically ship from within 1-4 business days via USPS or UPS. If, after ordering, we discover an item is illegal in your state we reserve the right to cancel and refund the order.